How should I look after leather products?

We want you to enjoy our products and for them to give you years of pleasure. Leather is a natural product which breathes and has its specific and individual features after years of use. We only choose the finest leather for our products. The distinctive Hemisphere Sud leathers contribute to the unique nature of each of our hand-finished products.

Please read here some easy end effective ways to protect your leather products:

Before using a new leather bag, a simple precaution is to rub carefully with a colourless wax to protect against rain or other water stains and afterwards polish it with a piece of cloth.

If your bag does get wet, swab with a soft absorbent cloth and leave to dry naturally, taking care not to expose to heat. Then, when dry, treat with a colourless or neutral leather cream and polish gently.


REGULAR MAINTENANCE OF LEATHER

For the regular maintenance of leather, remove dust and polish regularly.  Apply some specialised leather cream from time to time to nourish and restore the leather.

Make sure that leather items are stored away from direct sunlight.

Patent leather: Patent leather can be cleaned very easily. Use a clean moist sponge then wipe carefully with a dry cotton cloth. Rubbing olive oil with a cotton cloth on patent leather will make it shine.  Leave to act some minutes before rubbing it with a dry cloth.

Suede: Suedes are quickly damaged and particularly at certain spots exposed to rubbing.  If it is flattened and almost shiny, try to reconstitute its initial velvet by rubbing the shiny areas with a soft brush. A wire brush can be used but be careful not to be too energetic!


How may I contact Hemisphere Sud?

By e-mail: customerservice@hemispheresud.com
By phone: +230 211 6413 or +230 211 7057

We are there for you personally
- during european summer time: 6 am -3 pm MET
- during european winter time: 6 am - 1 pm MET

By mail:

Hemisphere Sud Mauritius
Plaine Lauzun
Port Louis
Republic of Mauritius

We speak the following languages:  French, English

When will my credit card be charged (online boutique purchases)?

Your credit card will not be charged until your order is shipped.
When you enter your credit card information and click "Continue" on the final review page, we'll give you an order confirmation number.
You will also receive an e-mail confirming that your order has been received within approximately 24 hours.
We will send you another e-mail to notify you when your order has been shipped and we've charged your credit card.


Where does Hemisphere Sud e-shop ship to (online boutique purchases)?

We deliver by courrier to France, Germany, South Africa and the United Kingdom (with the exception of the Channel Islands).
We regret we are unable to deliver to all other countries at the moment. Please contact us directly in case your are living in another country then mentioned.